Versand

Thank you for shopping with NovaTech! We strive to deliver your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are processed Monday through Friday, excluding public holidays.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–15 business days
  • United Kingdom: 5–12 business days
  • Europe: 5–12 business days
  • Australia & New Zealand: 8–18 business days
  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout.

From time to time, we may offer Free Shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (when available).

Tracking information may take 24–72 hours to update after shipment.

Multiple Packages

If your order contains multiple products, they may arrive in separate packages depending on warehouse availability.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities.

These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

NovaTech is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us. We’ll work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the damaged product
  • Photos of the packaging (if applicable)

We’ll review your case and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact our support team.